At The Elumenati, we believe that delivering an immersive system is only the beginning of the journey. The true value of any technology comes from helping our partners get the most from it, year after year.
We’re excited to announce the launch of the new Elumenati Support Center, now available at support.elumenati.com.
The Support Center serves as a central hub for system owners, educators, operators, technicians, and content creators looking to access resources, stay informed, and connect with our support team.
One Place for Support
The new Support Center makes it easier than ever to:
- Submit new support requests
- Track the status of existing tickets
- Communicate directly with your assigned technician
- Access announcements and important updates
- Browse training materials and support resources
- Find software documentation and system information
Whether you need technical assistance, operational guidance, or answers to questions about your immersive system, the Support Center provides a streamlined experience designed to help you get the support you need, when you need it.
Client Portal for Active Support Plan Members
Organizations with an active WorldViewer Network Support Plan can also access the Client Portal.
The Client Portal provides additional benefits, including:
- Viewing and managing all support tickets for your organization
- Real-time communication with support staff
- Access to the latest versions of WorldViewer and other software downloads
- Downloadable manuals and documentation
- Upgrade scheduling and support resources
- Visibility into the status and history of service requests
The portal is designed to provide greater transparency, faster communication, and convenient access to the tools and resources needed to keep your immersive systems operating at their best.
Built for the WorldViewer Network
As the WorldViewer Network continues to grow, so does our commitment to providing meaningful support beyond installation day. The Support Center is an important step toward creating a more connected experience for our clients, offering a single destination for software updates, technical assistance, training resources, and ongoing collaboration.
If you have an active support subscription and have not yet registered for portal access, visit support.elumenati.com and select Client Portal to create your account.
We look forward to continuing to support your immersive storytelling, educational programming, and audience experiences for years to come.
Visit the Elumenati Support Center today at support.elumenati.com.